Online booking terms

General Rental Terms

RESERVATION PLATFORM: Tahiti Villas proposes an online platform allowing the travelers (hereafter named the "clients") to book lodgings in French Polynesia, to property owners or to property managers (hereafter named individually or jointly the "lodgings")

RESERVATION GUARANTEED BY THE LODGING: Tahiti Villas acts as a Travel Operator in the form of transparent intermediary for reservations recorded and forwarded to the lodging in your name. When you confirm your reservation you agree to contract directly with the lodging according to its policy, (displayed on its page), as well as the general Rental Terms of Tahiti Villas.

RESERVATION CONFIRMATION: To confirm your reservation, you must pay a down payment by credit card to Tahiti Villas, which will collect it on the lodging's behalf, as well as the fees and services. Payment is done through secured pages encrypted in SSL in our partner's payment gateway. Information on your credit card is never forwarded to the lodging nor to third parties.

BALANCE AND DAMAGE DEPOSIT: in accordance with the lodging's policy (displayed on its page), the balance of the stay and the damage deposit are to be paid:

  • either online at the due dates indicated by Tahiti Villas. Payment defaults at the due dates entails the automatic cancellation of the reservation. Concerning the damage deposit reimbursement, Tahiti Villas executes the refunding order given by the lodging 5 to 7 days after the client's departure. Any dispute concerning the damage deposit reimbursement does not imply Tahiti Villas liability, but exclusively the lodging and / or the client liability.
  • either directly to the lodging in advance or once on location (see the lodging's policy). For payments on location, some lodgings do not accept credit cards (see the lodging's policy), in this case subsequent payments will have to be paid in cash in XPF or in Euros. The damage deposit will be refunded on the client's departure day, unless damages.

TRANSFERS PURCHASED FROM THE LODGING : If you have purchased transfers from the lodging, you will get the lodging's contact information to send your time of arrival/departure at the island airport (or port). The lodging will acknowledge this information, and thus will commit to organize your welcome at the airport (or port) of the island in question.

PLEASE PRINT THE RESERVATION RECEIPT AND TAKE IT WITH YOU TO PRESENT TO THE APPLICABLE LODGING: The balance and the damages deposit indicated in Euros on this receipt must be paid, either in advance at the due dates, either directly to the lodging desk, according to the lodging policy. Only amounts indicated in Euros are valid, amounts in other currencies are mentioned only as indications at the time of reservation. This receipt is valid only on dates indicated and for the client in question for the number of persons indicated, and provided that this reservation has not been cancelled later by the client or that payments have been defaulted. The reservation receipt is the proof of the confirmation of your reservation by the lodging on a given date, but only the lodging's private account on Tahiti Villas platform is the real proof.

TRANSPARENT PRICES: All the featured lodgings have agreed to give to Tahiti Villas their best public prices. Therefore you are sure to always find low and transparent prices on Tahiti Villas. The objective of Tahiti Villas is to offer you a fast, flexible and secured reservation service, even when you travel several thousands of kilometers.

MODIFICATION OR CANCELLATION: In case of modification or cancellation of your reservation you must contact the lodging directly by email or by telephone. When you confirm your reservation, you are bound contractually with the reserved lodging, according to the policy indicated on the reservation receipt. In application to the article L121-21-8-12° of the consommation code, amounts paid to Tahiti Villas are not refundable, except for damage deposits already paid. Penalties for modifications and cancellations are applicable according to the lodging policy and the time remaining before your arrival (see the lodging's policy). Your credit card may be used as a guarantee to apply such penalties.

LIMITS OF LIABILITY: You acknowledge that Tahiti Villas is not responsible for the choice of lodging and of services that you selected, neither it is for errors (dates, services, number of persons, etc.) that you could have made otherwise. The information published (photos descriptions, prices) is forwarded to us directly under the sole responsibility of each lodging. Tahiti Villas declines any liability in case of dispute with the lodging over the existence or the quality of services supplied with regard to information published or services which are reserved at the lodging.

PRIVATE DATA : Tahiti Villas will not disclose your personal data other than those forwarded to the lodging in question. Such information is never transmitted to third parties, but may be used by our affiliate companies in the area of travel. Information about your credit card will never be forwarded to the lodging nor to third parties.

INTELLECTUAL PROPERTY: You acknowledge expressly that all Intellectual Property rights of the Tahiti Villas website or related websites, linked either to the content in any form, or to databases, are the property of Tahiti Villas or of its legal claimants. Such data may not be extracted, reproduced or used without the authorization of Tahiti Villas.

Tahiti Villas means an Internet lodging reservation platform and the trade mark used under license by Lodrez (Lodging Rezervations), represented by Denis Laxenaire, Travel Operator registered under number IM091100007 in the register of Travel Operators of Atout France, the official French agency of tourism development. Lodrez exercises the activity of Travel Operator as a transparent intermediary for tourism lodging reservations presented on the Tahiti Villas sites, which are in no way all-inclusive tourism deals or transportation-only in the meaning of Article L 211-1 of the Code of Tourism. As such Tahiti Villas acts as a Broker. The confirmation of the reservation by the client is a direct contract with the concerned lodging, which guarantees exclusively the reservation to the client, and represents the acceptance by the client of the lodging's policy, which are displayed on its page. Tahiti Villas liability is limited to the amount of collected down payment, fees and services. In case of dispute, the exclusive jurisdiction is attributed to the applicable jurisdictions of the Paris Court of Appeal which will apply French Law and the present text in French (its present translation being just proposed for comfort), notwithstanding the plurality of defendants or appeal in guarantee, even for emergency rulings or protective procedures.

Tahiti Villas - Lodrez
Siren RCS: Evry A 513 205 039. Guarantee: APST, RCP: HISCOX
Travel Operator registered in Atout France: IM091100007.
Servers: Kigo, 388 Carrer de Provença, 08026 Barcelona - Spain
CNIL declaration: 1794740.

To contact us:

Head office: Tahiti Villas - Lodrez, 2 rue de la fontaine, 91540 Mennecy - France

Technical antenna: Tahiti Villas, BP 10 Maharepa, 98728 Moorea - French Polynesia
CGV 1.1

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